Terms and Conditions

Website Terms and Conditions

Magic Touch Cleaning Pty Ltd
Effective Date: 5th of June 2026

1. Introduction

Welcome to the Magic Touch Cleaning Pty Ltd website (“Website”).

These Website Terms and Conditions (“Terms”) govern your access to and use of this Website and any services, products, content, functionality, and information made available through it.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, you must discontinue use of the Website immediately.

2. About Us

Magic Touch Cleaning Pty Ltd (“Magic Touch Cleaning”, “we”, “our”, or “us”) provides professional cleaning services and operates an online store selling cleaning products and related items.

Business Address:
1/9-11 Claude Boyd Parade
Corbould Park QLD 4551

Phone:
0448 957 918

Email:
admin@magictouchcleaning.com.au

Business Hours:
Monday to Friday – 9:00am to 5:00pm

3. Website Use

You agree to use this Website only for lawful purposes.

You must not:

  • Use the Website in any manner that breaches any applicable law or regulation;
  • Attempt to gain unauthorised access to any part of the Website or its systems;
  • Upload malicious software, viruses, or harmful code;
  • Interfere with the Website’s operation or security;
  • Copy, reproduce, distribute, or exploit Website content without our written permission.

We reserve the right to restrict or terminate access to the Website at our discretion.

4. Products and Services

Information provided on this Website is for general informational purposes only.

We may modify, update, suspend, or discontinue any product, service, feature, or content without notice.

Descriptions, pricing, availability, and specifications may change at any time.

5. Cleaning Service Information

Quotes provided through the Website are estimates only unless expressly stated otherwise.

Actual pricing may vary depending on:

  • Property condition;
  • Property size;
  • Scope of work;
  • Accessibility;
  • Additional services requested;
  • Site-specific requirements.

Service bookings may be subject to separate service agreements, quotations, or booking terms.

6. Online Store Purchases

All purchases made through our online store are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel orders;
  • Limit quantities;
  • Correct pricing errors;
  • Withdraw products from sale without notice.

A contract for sale is formed only when we confirm acceptance of your order.

7. Pricing

All prices displayed on the Website are in Australian Dollars (AUD).

Unless otherwise stated, prices include Goods and Services Tax (GST) where applicable.

We make reasonable efforts to ensure pricing accuracy; however, errors may occasionally occur.

Where a pricing error is identified, we reserve the right to:

  • Cancel the order; or
  • Contact you to confirm whether you wish to proceed at the correct price.

8. Payment

Payment must be made using approved payment methods available at checkout.

We use secure third-party payment providers to process payments.

We do not store complete credit card details on our Website servers.

9. Shipping and Delivery

Shipping timeframes provided are estimates only.

We are not liable for delays caused by:

  • Couriers;
  • Postal services;
  • Supplier shortages;
  • Weather events;
  • Industrial action;
  • Circumstances beyond our control.

Risk in goods passes to you upon delivery.

Further details are available in our Shipping Policy.

10. Returns and Refunds

Returns, exchanges, and refunds are governed by:

  • Australian Consumer Law; and
  • Our Returns and Refunds Policy.

Nothing in these Terms limits any rights you may have under Australian Consumer Law.

11. Customer Accounts

Where account registration is available, you are responsible for:

  • Maintaining the confidentiality of login credentials;
  • Restricting access to your account;
  • Ensuring information provided is accurate and current.

You are responsible for all activities conducted under your account.

12. Intellectual Property

All Website content remains the property of Magic Touch Cleaning Pty Ltd or its licensors, including:

  • Text;
  • Images;
  • Logos;
  • Branding;
  • Graphics;
  • Layouts;
  • Product descriptions;
  • Website design;
  • Software and code.

Nothing in these Terms grants ownership or usage rights except as necessary for normal Website use.

The Website may contain links to external websites.

We do not control and are not responsible for:

  • Content;
  • Availability;
  • Security;
  • Privacy practices; or
  • Accuracy of information on third-party websites.

Accessing third-party websites is done at your own risk.

14. Disclaimer

To the maximum extent permitted by law:

  • Information on the Website is provided on an “as is” and “as available” basis;
  • We make no guarantees regarding accuracy, completeness, reliability, or suitability;
  • We do not warrant uninterrupted or error-free operation of the Website.

Users rely on Website information at their own risk.

15. Limitation of Liability

To the maximum extent permitted by law, Magic Touch Cleaning Pty Ltd shall not be liable for any:

  • Indirect loss;
  • Consequential loss;
  • Special damages;
  • Loss of profits;
  • Loss of revenue;
  • Loss of business opportunity;
  • Loss of data.

Where liability cannot be excluded by law, our liability is limited to the extent permitted under Australian Consumer Law.

16. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or remedies available under the Competition and Consumer Act 2010 (Cth) or Australian Consumer Law.

Where goods or services are supplied to consumers, statutory guarantees may apply.

17. Indemnity

You agree to indemnify and hold harmless Magic Touch Cleaning Pty Ltd, its directors, employees, contractors, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your use of the Website;
  • Breach of these Terms;
  • Violation of any applicable law;
  • Infringement of third-party rights.

18. Website Availability

We do not guarantee uninterrupted access to the Website.

Maintenance, upgrades, technical issues, or circumstances beyond our control may result in temporary interruptions.

We are not liable for any resulting loss or inconvenience.

19. Privacy

Your use of the Website is also governed by our Privacy Policy.

By using this Website, you acknowledge that you have read and understood our Privacy Policy.

20. Governing Law

These Terms are governed by the laws of Queensland, Australia.

Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.

21. Changes to These Terms

We reserve the right to update these Terms at any time.

Changes become effective immediately upon publication on the Website.

Continued use of the Website constitutes acceptance of any revised Terms.

22. Contact Us

For questions regarding these Terms and Conditions, please contact:

Magic Touch Cleaning Pty Ltd
1/9-11 Claude Boyd Parade
Corbould Park QLD 4551

Phone: 0448 957 918
Email: admin@magictouchcleaning.com.au

Business Hours: Monday to Friday – 9:00am to 5:00pm